Online Dispute Form

We will need a current copy of your Identification.

If you have been turned down for a rental, employment or other request, based on a credit report, verification, criminal or eviction report, or other information provided by ACUTRAQ Background Screening, use any of the methods below to contact our Consumer Care Department for more information.


DO NOT email (in part or whole) a credit report, rental application or any other paperwork that includes sensitive information about your identity.


You will need a copy of your report to dispute information with us.

To request a copy of your report please>submit request to: [email protected]

For the most current copy of your Credit Report:

Call (877) 322-8228 or click

  1. We ask that you be specific about your dispute. Explain to us what is incorrect. Tell us how the report should read or what is needed to correct the report.
  2. Please use as much detail as possible. If you have supporting documentation from the court, police or other official source, please indicate below and send your documentation with this request to:

Fax: (479)677-3118

Email: [email protected]

1650 Madison 4425

Combs, Arkansas 72721

Please allow 3-7 business days for processing your dispute (some disputes could take longer)