The MDS Resident Portal is a rental property management tool that streamlines building management. Providing your residents with a variety of self-service options improves the experience of living in your buildings while also reducing incoming resident phone calls and email inquiries. The MDS Resident Portal is customizable, allowing you to choose from various features to customize your residents’ experience within the portal.
The MDS Resident Portal empowers your residents to access key aspects of
their account, 24 hours a day, providing them with a convenient, self-service
amenity while cutting down on incoming phone calls and email inquiries. The
Resident Portal is seamlessly integrated with MDS Explorer, making it one-stop
shopping to easily and efficiently deliver the resident experience that is quickly
becoming the industry standard. Lets face it, these days many residents would
prefer a self-service option and the MDS Resident Portal lets you easily deliver a
sought after amenity while simultaneously streamlining your operation.
Each of these programs has been a tremendous investment and has ultimately saved me time and money.
The services your residents demand
with the efficiencies you deserve.
Allow your residents to check their payment history and account status online, without the need to interact with an operator, providing convenience to the resident while saving you time
Review and approve work order requests submitted by residents, for increased operational efficiency and complete control
Deliver report packages to board members and selected recipients easily and efficiently, providing great convenience with minimal effort
Enable residents to schedule one-time and recurring payments, providing a convenience for residents while getting paid faster and cutting down on your volume of paper payments
Grant your residents access to configurable contact forms which route inquiries directly to the appropriate property manager, improving resident relations
Push notices and email alerts to residents using a variety of filters, to more efficiently communicate important information
One-time and recurring on-line payments by ACH and Credit Card
Self-service work order requests routed appropriately for approval
Online automated report package delivery to board members
Building and system wide portal push notifications
Real-time, self-service balance, payment and account information
Configurable contact forms for easy and efficient resident interactions
Select the options you'd like to offer your residents and our team sets up the rest
The MDS Resident Portal automatically syncs with your core database- there's nothing for you to think about
Your office is notified of any payments processed throughout the day and the system automatically creates accounts receivable batches for your review and processing
Work Order requests and completed contact forms are routed to the appropriate property manager so any required action can be taken
Efficiently deliver report packages to board members and selected recipients, providing great convenience with minimal effort