top of page
Hablamos Español
What Our Clients Say
See why property managers, employers, and organizations have trusted ACUTRAQ for more than 28 years
Rick Martinez
Re/Max Cinco Ranch
"Every time we call for WHATEVER reason we're greeted with friendly, helpful voices. The staff is very knowledgeable, I look forward to continue doing business with ACUTRAQ."
Ann Anderson
Founder/Broker, Accel Property Management & Investments
"Wonderful company. We have used their services since 2009. They have excellent customer service. They always keep us informed of important information. Consistent quality & dependable. Excellent company!!"
Beverly M.
Gramercy Park Apartments
"Your service that you have given me has made my job, and my life a lot easier.
Everything is there, no loop holes to deal with always on top of everything, got problems. Call them, they will help an always can fix it. They are very special in many ways.
Thank you all from ACUTRAQ for your fine great service."
Chalon Collins
Multi Craft Contractors
“I really appreciate all you guys do for us and I feel VERY fortunate to have your wisdom and advice. I NEVER have time to read the most recent changes in the laws concerning backgrounds, so it’s comforting to know you keep me updated! I always refer you whenever I’m asked about any of the services you provide!”
Debbie Hutton
HR Specialist,
City of Springdale
"You are awesome. Thank you!"
Jessica Milam
Owner, Fur Services Fur Pets
"ACUTRAQ makes it easy to ensure that staff I hire for my pet sitting business have zero criminal, motor vehice or federal problems that could pose a liability for my business or my clients. We are in and out of private home every day and having a backgrond check company I can rely on is crucial!"
Kevin McGrath
President, City Wide Facility Solutions Houston West
"City Wide Facility Solutions Houston West has utilized ACUTRAQ’s services for several years to perform background screenings for both employees and contractors.
Tara’s customer service has consistently exceeded our expectations. ACUTRAQ’s processes are simple – several members of our team currently process requests. Pricing is fair and turnaround times are below industry standards based on previous experience.
We recommend Tara and ACUTRAQ without reservation for background screening services."
Margaret Gray-Goff
President, Gray, Hudson & Caldwell Properties
"I would like to take this opportunity to thank Sarah Boyd who provides professional and courteous service consistently. I trust her always and will continue to use ACUTRAQ because of her."
Pat Barrett
Property Manager, Protho Manor Apartments
"It's really great! It's so awesome! Less time consuming! So quick and accurate! Cost savings for me are tremendous!! Everything about it is better! I now have almost no false positive hits! Your company never ceases to amaze me with what all you do."
Robin Bedford
Applicant
"Thank you! Thank you! Thank you! You have made our day! Thank you for working so hard for us! You are the best!"
Sky Knippa
Real Estate Agent, Knippa Properties
"I've been very happy to use ACUTRAQ for our tenant screening process! Our applicants find the online application very easy to use, and the ACUTRAQ team has been very responsive to our questions and requests for help. Onboarding with them the single best change we've made to our processes in 2019!"
Merriwood Apartments
"This is a really great company! I love how quickly we get results back and they're customer service is second to none! If I ever have a problem, they're so pleasant while helping. Can't go wrong with ACUTRAQ!"
Callie Weber
Office Coordinator, City Wide Facility Solutions
"ACUTRAQ has been an important partnership to us for both our employee and independent contractor background checks. Since we run background checks with urgency sometimes, we need a reliable company. We are not disappointed. Communication is thorough when needed. Background checks come back very quickly. They have a user friendly and intuitive website. Overall, highly recommend ACUTRAQ for any background check needs."
Scott Black
Owner, Personal Touch Pet Care
"So impressed! I've been running reports from ACUTRAQ for 20 years and ACUTRAQ is the easiest company to work with, with the kindest and sweetest staff. Keep up the good work and a big thanks for not having an automated answering system"
Office
American Associates Property Management (AAPM Fac)
"We have been with ACUTRAQ for about 10 years. They do everything including checking employment and rental history. We have tried other tenant screening companies but always come back. They are that good!"
Anthony Lee
Owner, Lee Investments
"I cannot tell you how happy we are with your service. Some peoples rap sheets make Gone With The Wind look like Cliff notes! Really helps us stop some of our problems on the front end."
Breanna Wade
University of Arkansas
"The youth organization I represent transferred from doing in-house screenings to ACUTRAQ, and all I can say is that I wish we had done it way sooner. First, the customer service is the best you will get. Tara is always a phone call away, and someone always answers when I have a question. They completely customized our screening package and requirements, and worked hard to make sure our needs were met. The onboarding process has been a breeze, and our professionals have been thrilled to have an easy, safe option for submitting screening requests. I would highly recommend ACUTRAQ to anyone, and am looking forward to having a partnership with them for years to come."
CHERYLE STADLER
Owner, Paws To Play
"I am the owner of a Pet Sitting business and I have used ACUTRAQ for many years when considering new staff. My contact at ACUTRAQ is helpful, available and makes the whole process so easy. The screening is vital in my line of work and ACUTRAQ does a thorough job. I have yet to have any issue with employees I have hired after screening them with ACUTRAQ first."
Drew Cohn
President, Prisma Prop Tech
"Awesome screening company. Great support, and solid background checks. They support my applicants in Spanish too!"
Josie Mangan
Business Office Manager, Val Vista Villages RV Resort
"You are all so amazing! Best customer services group ever! So unheard of anymore."
Kristin Warner
Human Resources/Recruiter, RichSmith Companies
"I am writing this letter to recommend the services of ACUTRAQ to you. During the past 10 years, our company has been working with ACUTRAQ for all of our employment background screenings. The company offers high quality services. We can say that we have always been satisfied with their work.
Their response time is remarkable. If we ever have a question about a report or just in general, a member of their team contacts us within the same business day. Their reports come back in a timely manner, usually within 2 business days, varying on the number of counties checked of course.
I strongly recommend the service of ACUTRAQ and am looking forward to working with ACUTRAQ for many more years to come."
Molly Wilson
Assistant Property Manager, Crosstown Properties
"We switched from paper applications to ACUTRAQ over a year ago... just in time for the pandemic. It is so convenient to have all the documents in one place, never have to keep track of application fees, and to have the credit declination letter right there and ready to go. We definitely save time since we don't have to call for rental histories or employment confirmations anymore! Best of all is ACUTRAQ's excellent customer service! So responsive and friendly! You’re one of the quickest responders of all the people I interact with! So yay for that! … Thank you so much Juan! You are the absolute KING of customer service! We really appreciate it:-)"
Pat Barrett
Property Manager, Intrepid Investments
"I am extremely pleased with your services. Background request are completed very quickly. If you ever have a question, the staff is very knowledgeable, very friendly and always eager to assist you. I not am very pleased with your service, I would recommed your services to everyone- All of the properties within our portflio have been pleased with your services. The turnsround time for rquest is remarkable. The accuracy is unsurpassed."
Sandy Stone
Residential Administrator, Don Wilson Builders
"You really are the best!"
Steven Kinne
Broker/Owner, Kinne and Associates
"These guys do great work for our company! Quick and accurate reports that help us keep our business moving in the right direction! Thanks a bunch!"
Cheyenne Ridge Apartments
"I have always had a great experience using ACUTRAQ. The representatives are friendly and know how to help when needed. The information is always right there when you need it. Thank you for your great work!"
Tonya Edinger
Owner, A Pet Sitting Love Hub
"Initially I was a bit stressed out about the process of using a background check service for new employees, but in all sincerety, Juan made the process so easy for me and took a weight off my shoulders. He was friendly, polite, informative and explained the process then sent me all the information in an email I needed to get signed up and things moving for my company. He even sent me some very short videos to watch about "how to" get started."
Juan - can't thank you enough for your wonderful and amazing customer service today! Great experience.
Andrew M. Dougill
Owner/Broker, Hoffman Realty
"After 30+ years of performing tenant background screening in-house, Hoffman Realty decided it was time to out-source them to a company whose primary expertise is performing tenant screenings. After getting recommendations from fellow NARPM members and interviewing the providers, we selected ACUTRAQ. We have been using them now for about 6 months and are very happy with their services. Their online application process is smooth and easy and their staff are professional, kind and helpful to our applicants. Their screening reports are comprehensive and thorough. Best of all they have a super responsive leadership team (thank you Juan) that immediately takes care of any questions or requests for help from our team."
Aubree Lutz
Human Resources Assistant
"Awesome! You’re the best!"
Carla Henry
Owner/Broker, Legacy Property Management
"We could not do without Jason and ACUTRAQ. We screen a lot of prospective tenantas and ACUTRAQ makes it so much easier to get through them quickly and thoroughly"
David Wilson
Owner/Broker, Wilson Management Group
"We have partnered with ACUTRAQ Background Screening, Inc. in our business for many years. Their applicant screening is thorough, comprehensive, accurate and really just outstanding. But in addition to their excellent product, where they truly rise head and shoulders above the competition is their customer service to us. It is unparalleled in the property management arena. Juan and Sarah are at the top of their game. It is truly a pleasure working with them."
Gardenwalk Booneville
"We have used ACUTRAQ for years screening our tenants, they have great customers service and always help me out when I am having issues. I always get our background checks within 24-48 hours. Its great for when needing to moving someone in ASAP. We also use them for Employee background checks, and also has been great for when someone unexpectedly quits, to hire some one new."
Kathy Pecora
Owner/Broker, Atlanta Area
"What a wonderful company. ACUTRAQ does all our tenant screening. They call employers and landlords - something hardly anyone else does. They are very cost effective and their support is top-notch and total professionals. We use Propertyware property management software and would love integration. Propertyware has their own screening which doesn't hold a candle to ACUTRAQ! I highly recommend this company."
MA
Applicant
"Tech support assisted me in completing the application. Kaylah was truly outstanding, totally professional and exceptionally kind and helpful.
Juan was most helpful in seeing the application payment had been processed.
ACUTRAQ certainly is an outstanding service!"
Nola Lusk
Owner/Broker, ALON Realty
"ACUTRAQ does a great job in screening applicants for us. This has been a tremendous time saver for my office. I highly recommend their services."
Paula Cleveland
Broker/Owner, Keystone Signature Properties
"…Love love love ACUTRAQ… the consistency, perosnal service JUST CANT BEAT IT… Just call them, they¿ll take care of your needs"
Terese Roberts
Sheraton Square
The service ACUTRAQ provides is fast, professional and efficient! I've been very pleased with the process and results provided. I highly recommend this company for background screening services.
Tina Hogan
Broker/Owner, Solid Rock Property Management
I've used ACUTRAQ for tenant screening for many years. I'd absolutely recommend them to anyone!!
Martin Burt
Owner, Companion Keepers
!Always helpful! Professional. Background checks always easy to request and laid out nicely when we receive the reports back. Thanks!!
Robin Lundstrum
Broker, Arkansas State Representative
"For the past 28 years, ACUTRAQ has been an invaluable partner in helping me perform rental background checks. Their professionalism, accuracy, and outstanding customer service have given me confidence in every screening decision.
One of the things I appreciate most is that when you call ACUTRAQ, a real person answers the phone. In today’s world, that’s becoming increasingly rare, and it makes all the difference.
They are knowledgeable, responsive, and always willing to help."
I’m truly grateful for their dedication and the consistently high quality of service they provide. Thank you, ACUTRAQ, for 28 years of excellent service and for continuing to put your customers first!"
bottom of page